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Help! You want to buy a new phone system for your office. Now you have started doing some research only to realize that all of the options and conflicting information you have received has you more confused than before you started. Now where do you turn?
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Purolator

Combination Card provides 6 digital station (DS) ports (Ports 1-6); 2 analog station ports

(Ports 7-8); 2 BRI trunks (Ports 9 & 10, each trunk providing 2B+D digital channels) and 10

voice compression channels.

Note – the system supports a maximum of 2 Combination Cards of either type.

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 58

Issue 22.a.- (21 March 2011)

· DS8 Card (Max 3 per system)

The DS8 Card provides 8 digital station ports (Ports 1-8); and supports (1) of the following

optional trunk cards: ATM4, BRI4 (supports 2 BRI trunks via ports 9 & 10), BRI-8 (supports 4

BRI trunks via ports 9-12), or a PRI/E1. This card supports only the 1400 and 9500 series

telephones.

Note - each BRI trunk provides 2B+D digital channels.

· TCM8 Card (Max 4 per system)

The TCM-8 Card provides 8 digital station ports (Ports 1-8); and supports (1) of the following

optional trunk cards: ATM4, BRI4 (supports 2 BRI trunks via ports 9 & 10), BRI-8 (supports 4

BRI trunks via ports 9-12), or a PRI/E1. This card supports only Norstar T-series and M-series

telephones.

Note - each BRI trunk provides 2B+D digital channels.

· Phone 2 (Max 4 per system)

The Phone 2 module provides 2 additional analog station ports and supports (1) of the following optional

trunk cards: ATM4, BRI4, BRI8 or PRI/E1.

· Phone 8 (Max 4 per system)

The Phone 8 module provides 8 additional analog station ports and supports (1) of the following optional

trunk cards: ATM4, BRI4, BRI8 or PRI/E1.

Expansion Modules

Norstar Version supports following expansion modules:

· DS16 – provides additional 16 digital station ports (1400 and 9500 series telephones only)

· DS16A – provides additional 16 digital station ports (Norstar T-series and M-series telephones only)

· ATM 16 (Limit 1 per system) – provides additional 16 analog CO lines

· Phone 16 – provides additional 16 analog station ports

· Phone 30 – provides additional 30 analog station ports

· DS30 – provides additional 30 digital station ports (1400 and 9500 series telephones only)

· DS30A – provides additional 30 digital station ports (Norstar T-series and M-series telephones only)

Trunk Cards

Norstar Version supports the following trunk

cards, which are mounted on any DS8, TCM8,

Phone 2 or Phone 8 base card:

· ATM4 – provides 4 analog CO line ports.

Supports Caller ID.

Limit 4 ATM4 cards per system.

· PRI/E1 – supports full PRI or T1.

Limit 1 PRI/E1 card per system

· BRI4 – provides 2 BRI trunks. Each BRI

trunk provides 2B+D digital channels.

Limit 4 BRI4 cards per system.

· BRI8 – provides 4 BRI trunks. Each BRI

trunk provides 2B+D digital channels.

Limit 1 BRI8 card per system.

Telephones

Norstar Version supports the following telephones:

· 1400 series digital telephones

· 9500 series digital telephones

· Norstar T-series and M-series digital telephones

· Wireless telephones

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31

31

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Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 59

Issue 22.a.- (21 March 2011)

· Analog "POTS" telephones

1400 series telephones

The following 1400 series telephones are supported.

· 1416 Display Telephones

· 1408 Display Telephones

· 1403 Display Ttelephone

· DBM32 Button Module

Programmable Buttons

As well as the usual dialing keys, Avaya 1400 digital telephones have dedicated function buttons like Mute,

Volume, Hold, Conference and Transfer. In addition to these, there are keys that can be programmed with a

range of selected special functions. These keys can be used for calling other extensions on the system (Direct

Station Select or DSS keys), or can be used for options from speed dialing numbers to controlling features such

as Do Not Disturb. Many features use an indicator to show whether a feature is enabled.

Button programming is done through the TUI or Simplified Manager as part of the system configuration.

35

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 60

Issue 22.a.- (21 March 2011)

9500 series telephones

The following 9500 series telephones are supported.

· 9504 Display Telephone

· 9508 Display Telephone

· BM12 Button Module

9504 9508

BM12

Programmable Buttons

The Avaya 9500 series telephones are “paper label free”, providing programmable labels in the display. The

9504 has 4 buttons (with Red & Green LED’s) and has 2 “pages” providing a total of 12 programmable buttons.

The 9508 has 8 buttons (with Red and Green LED’s) and has 2 “pages” providing a total of 24 programmable

buttons.

As well as the usual dialing keys, Avaya 9500 digital telephones have dedicated function buttons like Mute,

Volume, Speaker, Headset, Call Logs and Contacts. In addition to these, there are keys that can be

programmed with a range of selected special functions. These keys can be used for calling other extensions on

the system (Direct Station Select or DSS keys), or can be used for options from speed dialing numbers to

controlling features such as Do Not Disturb. Many features use an indicator to show whether a feature is

enabled.

Button programming is done through the TUI or Simplified Manager as part of the system configuration.

Norstar T-Series and M-Series telephones

The following Norstar telephones are supported on PARTNER Version:

· T-Series Telephones: T7316E, T7208, T7100, T7000 and the T24KIM (not shown)

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 61

Issue 22.a.- (21 March 2011)

· M-Series Telephones: M7324, M7310 and the CAP/KLM Button Module

Wireless Telephones

T7406E Wireless

Digital Mobility 7400/4100 Series Wireless

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 62

Issue 22.a.- (21 March 2011)

Note : For further details on the telephones, please refer to the telephones chapter.

Analog "POTS" telephones

The system supports a wide variety of industry standard analog telephones and devices, for example: fax

machines, credit card readers; wireless headsets, cordless telephones.

Analog devices are connected to the system:

· To one of the analog ports on the Combination Card

· Via a Phone 2 or Phone 8 Module

The major features work the same, regardless how they are connected: e.g. Hold, Conference, Transfer, Call

Waiting, Message Waiting, Incoming Caller ID.

Analog telephones have access to all dial-code features familiar to PARTNER users: e.g. Call pickup, Line

pickup, Call Forwarding activation/deactivation, etc.

Analog telephones connected to a phone module or Combination Card default to intercom dial tone. To place an

outgoing call, the user will dial 9. Analog telephones connected to an ETR module follows programmed

Automatic Line Selection.

System Administration

The Norstar Version and IP Office Essential Edition in Quick Mode can be programmed in 2 ways:

· Telephone User Interface (TUI) from extension 10 or extension 11; and uses the same administration

codes as the Norstar system (see Table 1).

TUI programming is an alternate way to do System Administration and Programming on the Norstar

Version. It is based on the Norstar TUI, but with improvements.

Using TUI System Administration on ETR, 1400, 9500 and select Norstar telephones, the buttons under

the display become soft-keys which are used to navigate and change the administration items. There are

also shortcut codes which enable the administrator to jump to particular administration items.

Centralized Programming is similar to System Administration, but it is used to administer buttons and

other options for any telephone in the system.

Individual Programming continues to be supported, allowing the telephone user to program buttons on

their telephones.

· Graphical User Interface (GUI) – Norstar Version provides a “Simplified Manager” mode in the IP Office

Manager software; allowing you to program the system in less than 30 minutes.

“Simplified Manager” is a PC GUI application inherent to the IP Office Manager application. Although

system administration can be completed via either the TUI or GUI method; some advanced features

such as SIP and PRI/E1 administration require the Manager application.

When you execute Manager, the program searches for any IP500 V2 units running Norstar Version on

your network and will automatically connect using the default login and password. You are then

presented with a “Simplified Manager” Screen:

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 63

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