Intercom Dial Tone (#309)

Use this feature to determine the type of dial tone that the system provides at an extension. It may be

necessary to change this setting to Machine (outside line) dial tone for an autodialing device, such as a fax or

modem, that has trouble making calls. For example, if you have a modem that checks for outside line dial tone

before dialing, use this procedure to change from Regular to Machine dial tone.

Intercom Manual Dialing

Users can make an internal call to another extension by ringing it (dialing its extension number) or voice

signaling the extension by prefixing the extension number with a *.

Line Coverage Extension (#208)

Use this feature to identify an extension as the “owner” of a specific outside line, so the extension can activate

Call Coverage or VMS Cover for that line.

Line Ringing Options

This feature specifies the options: Immediate Ring, Delayed Ring or No Ring for incoming calls on a line

appearance programmed on the extension.

Log All Calls

Up to 3 extensions can be designated to log all calls, both answered and unanswered, regardless of where they

terminated in the system.

Message Alert Notification (FEATURE 27)

Message Alert Notification allows any ETR or Digital telephone, programmed with Auto Intercom buttons, to see

which users have new messages waiting in their mailbox.

When the Message Alert Notification button is pressed, the DSS/BLF buttons programmed on the user’s

telephone will display a flashing red LED when the associated user has new voice mails waiting.

This feature may be left on at all times or deactivated by pressing the Message Alert button again.

Product Description

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© 2011 AVAYA All rights reserved. Page 47

Issue 22.a.- (21 March 2011)

Music on Hold

Connect an audio source to the Music-On-Hold port on the processor module so that a caller hears music when

placed on hold when the Music-On-Hold feature has been activated.

Network Time Synchronization (#128)

Use this feature to specify whether you want to synchronize the system clock with the network time delivered

by your service provider over Caller ID. If Network Time Synchronization is set to Active, the system will use

the network time provided by your service provider; if it is set to Not Active, the system will use the time

provided by its system clock.

Night Service

When Night Service is on and a call comes in, all extensions in the Night Service Group ring immediately,

regardless of normal Line Ringing settings.

One-Touch Transfer

This feature allows a user to automatically transfer a connected call with one-touch -- by pressing a

pre-programmed Auto Dial Intercom for the destination extension. (The Transfer button is not used.)

• The transfer is completed when the transferring station goes on-hook, or touches the Transfer button

or Complete soft-key.

• The user initiating the transfer is able to consult and complete the transfer or blind transfer after

successfully initiating a one-touch transfer.

The LEDs at the phone initiating the transfer, as well as other appearances of the call in the system, behave the

same as if the user touched the Transfer button to initiate the transfer.

Paging Features (INTERCOM 70 and INTERCOM *70)

· Loudspeaker Paging - Users can initiate a call (either manually dialed or intercom auto dialed) to an

extension connected to an analog station port that connects them to an external loudspeaker paging

system.

· Simultaneous Paging is a feature that pages both the external loudspeaker paging system (via the

paging port) as well as voice signals all of the extensions in Calling Group 1.

PBX Mode

The system can operate in Key System mode (default) where all lines appear on all telephones; or can be

administered to operate in PBX-mode. PBX-mode provides 3 Intercom buttons per telephone which work similar

to System Access buttons (provides intercom dial tone, d1al 9 to access an outside line).

Note: On PARTNER ETR sets, the system provides 2 Intercom buttons per telephone.

Personal Line Termination

Allows you to assign a line / lines to specific extension / extensions.

Personalized Station Ringing (#323)

Allows you to assign a personalized ring pattern to an extension

POTS (Plain Old Telephone Set) Support

POTS (single line analog telephones) are supported on the system. They are connected to an analog station

port on the Combo module; a port on the Phone-2, Phone-8 or Phone-16 module, or to an ETR port.

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 48

Issue 22.a.- (21 March 2011)

Privacy (FEATURE 07)

Privacy prevents other users from joining on your call.

Recall (FEATURE 03)

Use this feature to send a timed switch hook flash over the telephone line to “recall” a new dial tone or to

access certain central office features, such as Call Waiting or 3-way calling.

Redialing Features

There are 2 features which offer redial functionality:

There are 2 features which offer redial functionality:

· Last Number Redial (FEATURE 05): Last Number Redial redials all digits dialed on the last outside call

except account codes.

· On 1400 series telephones, there is a fixed Redial button, which allows you to scroll through and

redial the last 20 number called from that telephone set..

· Save Number Redial (FEATURE 04): Saves into temporary memory the last outside number (up to 28

digits) dialed from a system telephone. Use this feature to save a number before you hang up on a busy

or unanswered call. Once saved, the number can be redialed at any time. The number stays in memory

until a different one is saved.

Remote Call Forwarding / Mobile Twinninng

There are two types of Remote Call Forwarding supported on PARTNER Version:

1. Remote Call Forwarding (FEATURE 11) allows a user to send internal and external calls destined

for a particular extension to an external phone number (off the system) over an analog trunk. Remote

Call Forwarding will not alert the internal extension, but immediately sends the call out to the

predefined number.

2. Mobile Twinning allows a user to send internal and external calls destined for a particular extension

to an external phone. The call simultaneously rings at the internal extension and receives the

extension’s coverage (including Voicemail) treatment if the call has not been answered. This feature is

only available on systems that have digital trunks (SIP, PRI/T1).

Remote Access to the Built-in Modem

This feature allows for unattended access to the built-in modem (x76) by calling into the system:

– By a DID number, or

– By transferring to the modem via the Automated Attendant.

When an Automated Attendant Selector code with the "Transfer To Number" action has the modem as its

destination, the system will transfer the call to the built-in modem.

Ring on Transfer (#119)

This is used to specify what the caller hears while they are being transferred. If Ring on Transfer is set to

Active, callers hear ringing while they are being transferred; if it is set to Not Active callers hear beeps or Music

on Hold if this is activated and a music source is connected to the system.

Ringing Line Preference

When an extension is on-hook and the extension is ringing, the user simply goes off-hook to answer the call

and is automatically connected to the ringing call. If more than one call is alerting, the system automatically

connects the user to the longest ringing call.

SD Card Start-up / Shut Down via TUI (#733)

A new TUI command is provided to shut down and restart the system SD card slot and the optional SD card

slot, without shutting down the entire system. This allows for removal and reinstallation of the system SD and

optional SD cards.

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 49

Issue 22.a.- (21 March 2011)