Help! You want to buy a new phone system for your office. Now you have started doing some research only to realize that all of the options and conflicting information you have received has you more confused than before you started. Now where do you turn?

Intercom Dial Tone (#309)

Use this feature to determine the type of dial tone that the system provides at an extension. It may be

necessary to change this setting to Machine (outside line) dial tone for an autodialing device, such as a fax or

modem, that has trouble making calls. For example, if you have a modem that checks for outside line dial tone

before dialing, use this procedure to change from Regular to Machine dial tone.

Intercom Manual Dialing

Users can make an internal call to another extension by ringing it (dialing its extension number) or voice

signaling the extension by prefixing the extension number with a *.

Line Coverage Extension (#208)

Use this feature to identify an extension as the “owner” of a specific outside line, so the extension can activate

Call Coverage or VMS Cover for that line.

Line Ringing Options

This feature specifies the options: Immediate Ring, Delayed Ring or No Ring for incoming calls on a line

appearance programmed on the extension.

Log All Calls

Up to 3 extensions can be designated to log all calls, both answered and unanswered, regardless of where they

terminated in the system.

Message Alert Notification (FEATURE 27)

Message Alert Notification allows any ETR or Digital telephone, programmed with Auto Intercom buttons, to see

which users have new messages waiting in their mailbox.

When the Message Alert Notification button is pressed, the DSS/BLF buttons programmed on the user’s

telephone will display a flashing red LED when the associated user has new voice mails waiting.

This feature may be left on at all times or deactivated by pressing the Message Alert button again.

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 47

Issue 22.a.- (21 March 2011)

Music on Hold

Connect an audio source to the Music-On-Hold port on the processor module so that a caller hears music when

placed on hold when the Music-On-Hold feature has been activated.

Network Time Synchronization (#128)

Use this feature to specify whether you want to synchronize the system clock with the network time delivered

by your service provider over Caller ID. If Network Time Synchronization is set to Active, the system will use

the network time provided by your service provider; if it is set to Not Active, the system will use the time

provided by its system clock.

Night Service

When Night Service is on and a call comes in, all extensions in the Night Service Group ring immediately,

regardless of normal Line Ringing settings.

One-Touch Transfer

This feature allows a user to automatically transfer a connected call with one-touch -- by pressing a

pre-programmed Auto Dial Intercom for the destination extension. (The Transfer button is not used.)

• The transfer is completed when the transferring station goes on-hook, or touches the Transfer button

or Complete soft-key.

• The user initiating the transfer is able to consult and complete the transfer or blind transfer after

successfully initiating a one-touch transfer.

The LEDs at the phone initiating the transfer, as well as other appearances of the call in the system, behave the

same as if the user touched the Transfer button to initiate the transfer.

Paging Features (INTERCOM 70 and INTERCOM *70)

· Loudspeaker Paging - Users can initiate a call (either manually dialed or intercom auto dialed) to an

extension connected to an analog station port that connects them to an external loudspeaker paging


· Simultaneous Paging is a feature that pages both the external loudspeaker paging system (via the

paging port) as well as voice signals all of the extensions in Calling Group 1.

PBX Mode

The system can operate in Key System mode (default) where all lines appear on all telephones; or can be

administered to operate in PBX-mode. PBX-mode provides 3 Intercom buttons per telephone which work similar

to System Access buttons (provides intercom dial tone, d1al 9 to access an outside line).

Note: On PARTNER ETR sets, the system provides 2 Intercom buttons per telephone.

Personal Line Termination

Allows you to assign a line / lines to specific extension / extensions.

Personalized Station Ringing (#323)

Allows you to assign a personalized ring pattern to an extension

POTS (Plain Old Telephone Set) Support

POTS (single line analog telephones) are supported on the system. They are connected to an analog station

port on the Combo module; a port on the Phone-2, Phone-8 or Phone-16 module, or to an ETR port.

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 48

Issue 22.a.- (21 March 2011)

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