Help! You want to buy a new phone system for your office. Now you have started doing some research only to realize that all of the options and conflicting information you have received has you more confused than before you started. Now where do you turn?

Wireless telephones

3920 Wireless

3910 Wireless

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 35

Issue 22.a.- (21 March 2011)

T7406E Wireless

Digital Mobility 7400 Wireless

Note1: PARTNER ACS telephones are only available in the North America region, and work only with PARTNER

Version and mu-Law SD cards running in “Quick Mode”.

Note 2: For further details on the telephones, please refer to the telephones chapter.

Analog "POTS" telephones

The system supports a wide variety of industry standard analog telephones and devices, for example: fax

machines, credit card readers; wireless headsets, cordless telephones.

Analog devices are connected to the system:

· To one of the analog ports on the Combination Card

· Via a Phone 2 or Phone 8 Module

· To an ETR station port (directly or bridged with a PARTNER ETR telephone)

The major features work the same, regardless how they are connected: e.g. Hold, Conference, Transfer, Call

Waiting, Message Waiting, Incoming Caller ID.

Analog telephones have access to all dial-code features familiar to PARTNER users: e.g. Call pickup, Line

pickup, Call Forwarding activation/deactivation, etc.

Analog telephones connected to a phone module or Combination Card default to intercom dial tone. To place an

outgoing call, the user will dial 9. Analog telephones connected to an ETR module follows programmed

Automatic Line Selection.

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 36

Issue 22.a.- (21 March 2011)

System Administration

The PARTNER Version and IP Office Essential Edition in Quick Mode can be programmed in 2 ways:

· Telephone User Interface (TUI) from extension 10 or extension 11; and uses the same administration

codes as the PARTNER ACS system (see Table 1). Button Programming Features use the same codes as

the PARTNER ACS system (see Table 2).

TUI programming is an alternate way to do System Administration and Programming on the PARTNER

Version. It is based on the PARTNER ACS TUI, but with improvements.

Using TUI System Administration on ETR, 14xx, 95xx and Norstar sets, the buttons under the display

become soft-keys which are used to navigate and change the administration items. There are also

shortcut codes which enable the administrator to jump to particular administration items.

Centralized Programming is similar to System Administration, but it is used to administer buttons and

other options for any phone in the system.

Individual Programming continues to be supported, allowing the phone user to program buttons on their


· Graphical User Interface (GUI) – PARTNER Version provides a “Simplified Manager” mode in the IP Office

Manager software; allowing you to program the system in less than 30 minutes.

“Simplified Manager” is a PC GUI application inherent to the IP Office Manager application. Although

system administration can be completed via either the TUI or GUI method; some advanced features

such as SIP and PRI/T1 administration require the Manager application.

When you execute Manager, the program searches for any IP500v2 units running PARTNER Version on

your network and will automatically connect using the default login and password. You are then

presented with a “Simplified Manager” Screen:

By using the System Hyperlinks, you are able to quickly and easily administer the PARTNER Version system in a

short time. Further details can be found in the IP Office PARTNER Version Manager documentation guide posted

on the Avaya Support website.

System Features

The system provides the majority of the feature set that Norstar and PARTNER ACS R8 supports. A listing of the

built-in features is detailed below. Feature descriptions can be found on the following pages. TUI Feature

Programming Codes (if applicable) are also provided. Yellow highlighted features are new in Release 7.0.

911 Emergency Dialling Direct Line Pickup Features Paging Features

Abbreviated Ringing Display PBX Mode

Absent Text Display Language Personal Line Termination

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 37

Issue 22.a.- (21 March 2011)

Absent Text Message Inspect Display SD Card Feature Key ID Personalized Station Ringing

Account Codes Display System IP Address POT Support

Allowed/Disallowed Lists Display System Release Privacy

Application Programming Interface

(TAPI) Distinctive / Differentiated Ring Recall

Attendant/Operator Positions Do Not Disturb (Send All Calls) Redialing Features

Auto Attendants - Emergency

Greeting Do Not Disturb Override

Remote Call Forwarding / Mobile


Auto Attendants - Multiple Doorphones (max of 2) Remote Access to Modem

Automatic Callback Emergency Phone Number List Ringing Line Preference

Automatic Daylight Savings Time External Hotline Ring on Transfer

Automatic Extension Privacy Extension Hunt Groups

SD Card Startup / Shut Down via


Auto Dialing Extension Name Display SMDR

Automatic Line Selection Fax Machine Extensions Speed Dial Features

Automatic VMS Coverage Feature Button Station Lock/Unlock

Backup Failure Alarm Flexible Dial Plan Sub-Menus (see Auto Attendants)

Backup Programming Automatic Group Calling – Ring/Page System Password

Backup Programming Manual Group Hunting – Ring/Voice Signal System Groups

Bridging (Joining Calls) Group Pickup Transfer / Transfer Return

Call Coverage Hold

Transfer Return to Programmable


Call Forwarding - Internal Hold Release on Abandon

Unique Line Ringing with


Call Log (Digital Sets only) Hold Reminder Tone VMS Cover Button

Call Logs (ETR sets) Hot Dial VMS Cover Ring Interval

Call Pickup Hotline VMS Hunt Delay

Call Timer Idle Intercom Timeout VMS Hunt Schedule

Call Timer Continuity Intercom Manual Dial Voice Mail

Call Waiting Intercom Dial Tone Bypass Greeting

Product Description

IP Office Release 7.0

© 2011 AVAYA All rights reserved. Page 38

Issue 22.a.- (21 March 2011)

Caller ID Features Line Coverage Extens

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